Privacy Policy

Introduction:Segmic Engineering (“we” or “us”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and secure the information you provide through our website, in accordance with UAE data protection laws. By using the Segmic Engineering website, you consent to the practices described in this policy. If you do not agree to this policy, please do not use or submit information on our site.

Data Controller:Segmic Engineering is the data controller responsible for the personal data collected through this website. For privacy-related inquiries, you may contact us at:  info@segmic.com (or use our standard contact form).

Information We Collect:We collect information that you provide directly to us and information collected automatically:

• Information You Provide: When you fill out a contact form or email us, we may collect personal data such as your name, company name, job title, email address, telephone number, and any other information you choose to provide. For example, if you submit a service inquiry or request a quote, we will ask for contact and project details to respond.
• Information Collected Automatically: We may automatically collect technical data about your visit to our website. This includes your IP address, browser type, device information, pages visited, and the date/time of your visit. We use cookies and similar technologies to gather this data and improve our site’s functionality and analytics.

How We Use Your Information: use your data for legitimate business purposes, including:

• Responding to your inquiries and providing requested information or services.
• Maintaining and improving our website and services (for example, analyzing site usage).
• Sending you service-related communications and, if you have opted in, occasional marketing updates about Segmic Engineering (we will only send marketing emails with your consent).
• Processing any transactions or requests you make.
• Preventing fraud and ensuring the security of our site and systems.
• Complying with legal obligations and exercising our legal rights (for example, responding to government requests).

(Note: We will not sell your personal data. We use it only for the purposes stated above.)

Data Sharing: We do not share your personal data broadly. We may disclose your information only in the following limited cases:

• Service Providers: We may share data with trusted third-party vendors (such as website hosting, IT support, or email service providers) under strict confidentiality contracts. These parties process data only to support our services, and we require them to safeguard your data.
• Legal Requirements: If required by UAE law or legal process (for example, a court order or a regulator’s request), we will disclose personal data as necessary.
• Protecting Rights: We may share data when we believe it is necessary to protect our rights, comply with investigations, prevent fraud, or ensure the safety of Segmic, our users, or others.
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of Segmic’s assets, personal data may be transferred to a successor entity. In such a case, any new owners would have the right to continue using the data in accordance with this policy.
• Your Consent: We may share data with other parties if you have explicitly consented to such disclosure.

We will only share aggregated or anonymized information that does not identify you with third parties for marketing or research purposes.

Data Security and Retention: We implement reasonable technical and organizational measures (such as encryption and access controls) to protect your personal data from unauthorized access or disclosure. However, no system is completely secure. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When data is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking: We use cookies and similar tracking technologies on our website. Cookies are small files stored on your device that help our site function and remember your preferences. Examples include:

• Essential cookies (necessary for site functionality, e.g. secure login).
• Preference cookies (to remember settings, such as language).
• Analytics cookies (to analyze site usage and performance, e.g. Google Analytics).

You can typically disable cookies through your browser settings, but doing so may affect your experience on the site. For more information, please see our Cookie Notice (if any).

Third-Party Links: Our website may contain links to other websites not operated by Segmic Engineering. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We recommend that you review this policy periodically to stay informed of any updates.